After-sales Service
- After-sale Service
24 hour sales online guidance
- Technical support
We can provide customers technical support by article and video. And customers can visit our factory for training
- 18 months
All of our toner cartridges have 18 months quality guarantee after delivery
- Standard unified complaint feedback process
Step1: we get complaints from customer
Step2: sales check the test report
Step3: sales provide complaint feedback form to customer, customer provide us picture, video, testing paper, etc.
Step4: sales check with QC and production department
Step5: sales send the feedback to customer
Step6: negotiate to solve the problem